Shipping Policy
Last Updated: October 15, 2024
Thank you for choosing RedLab®! We’re committed to providing a smooth and transparent shipping experience for our customers. Please review the details below:
Order Processing
- Orders are typically processed within 1-2 business days after payment is confirmed.
- Processing times may extend slightly during peak seasons or promotional events.
Shipping Methods
To best meet your needs, we offer the following shipping options:
- Standard Shipping: Estimated delivery within 7-15 business days.
- International Shipping: Delivery times vary depending on the destination.
Shipping Costs
- Shipping costs are calculated at checkout based on the weight of your order and destination.
- Free shipping may be available for qualifying orders or during promotions. Visit our website for current offers.
Order Tracking
- Once your order ships, you’ll receive a confirmation email with a tracking number.
- You can track your order on our website or through the courier’s tracking system using the provided tracking number.
Delivery Address
Please ensure your shipping address is accurate and complete. We cannot be responsible for undeliverable packages due to incorrect addresses.
International Shipping
- International customers are responsible for any customs duties, taxes, or fees imposed by their country.
- Delivery times for international orders may be extended due to customs processing.
Multiple Shipments
- If your order contains multiple items, they may be shipped separately to expedite delivery. Tracking numbers will be provided for each shipment.
Delays
While we aim to deliver promptly, factors like weather or carrier issues may cause delays. We appreciate your understanding.
Lost and Stolen Packages
If you suspect your package is lost or stolen, please reach out to us at info@redlabco.us. We’ll assist you in locating the package or arrange a replacement if necessary.